When an order is placed, it is automatically updated as being “On Hold” until your payment has been received and deposited to our account. Your bank should send you a notification as soon as the transfer has been accepted by our finance department. Once your eTransfer has been registered in our order system, your order proceeds to packing and shipping and will be released within 1-3 business days. Once the order has been shipped, the status will be changed to “Complete”. You will then receive a notification from us detailing your order and containing your tracking information.